Transition of login method from Monday 31st August 2020

As part of our case management system update in September we are changing our website login method to RealMe. RealMe® allows you to access multiple online services with one username and password, and securely prove who you are online.

You will be able to link your present login details to RealMe prior to our system update later in September.

Completing this transition early will mean that there should be no interruption to our services once our new system is implemented.

More information about RealMe(external link)

To assist you with this change please read our instructions for transitioning to a RealMe login. [PDF, 337 KB]

If you have any further questions about this change, please contact the Engage Team directly at