Set up your online account

Create your account

You must be a registered user to file claims or applications online with the Insolvency and Trustee Service. Select the Register button to create your account.

Activate your account

If you receive an email with an activation code, you will need it to activate your account. Select the Activate button and follow the on-screen instructions.

Apply for insolvency

Apply for insolvency

Use our insolvency wizard to find out which of these personal insolvency options is best for you.

Debt Repayment Order

A Debt Repayment Order (DRO) is a formal arrangement with creditors to repay debt over time (normally three years). A DRO Supervisor oversees the payments and deals with the creditors.

No Asset Procedure

A No Asset Procedure (NAP) is an alternative to bankruptcy and may be available to you if you owe between $1,000 and $50,000 in secured and unsecured debt, e.g. through credit cards.


Bankruptcy is a legal process for people who cannot repay their debts as they become due. Being bankrupt stops your unsecured creditors from attempting to collect debts from you. Bankruptcy covers most but not all debts.

Manage my insolvency

My dashboard

From your dashboard you can check your insolvency status and update your details.

Update my personal details

During your bankruptcy, No Asset Procedure, or Debt Repayment Order you must notify the Official Assignee whenever you change your name, address, terms of employment or financial circumstances.

Complete bankruptcy statement of affairs

If you have already been adjudicated bankrupt via the courts, you can choose to complete a Statement of Affairs (SOA) electronically and send it to ITS.

You should have already received an activation code to set up your online account, but if you are not sure please ring our Contact Centre 0508 467 658. You do not need to create a new user account.

Apply for approval to travel

If you are bankrupt, you can't travel overseas without consent from the Official Assignee (or the Court). Select the Apply for approval button to apply.

Apply for consent to enter into business

If you need consent to enter into business, select the Apply for consent button.

Apply for consent to be employed by a relative

If you need permission to take part in the management or control of any business, to be self-employed, or to be employed by a relative or a relative’s business, select the Apply for consent button.

Complete liquidation statement of affairs

If you need to complete a Statement of Affairs for a company in liquidation, select the Complete button.

File a claim

File a claim

If you are owed money by a bankrupt person, person in a Debt Repayment Order, or company in liquidation, you need to file a claim. Otherwise you will not receive any payments that may be made from the estate. The easiest way to do this is online.