How do I update my personal information

  1. Step 1

    Login with RealMe.

  2. Step 2

    Select the ‘Update Personal Info” button from the Dashboard.

  3. Step 3

    From the Personal Details page locate the details to be updated and select ‘Edit’.

  4. Step 4

    Update the required information, and upload any evidence. If your financial circumstances have changed, a new budget must be completed.

  5. Step 5

    Submit the request when all appropriate sections of the form are complete and the ‘Save’ button is blue.

  6. Step 6

    You will receive a notice confirming your updates have been submitted. The date you last updated your personal info can be seen from your Dashboard.

  7. Step 7

    If we require further information about the request we will contact you directly.

Once you have been accepted into an insolvency procedure, you must tell the Official Assignee about any changes to your circumstances. This could be a change in name, address, employment or income. You do this from your Dashboard.

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