Access blocked for older browsers from 27 May 2018

Our hosting provider is changing a configuration to ensure that our websites, and the data hosted on them stay secure. They will block version 1.1 of the TLS protocol, which allows secure website browsing.

You have a choice between the following:

  • Upgrading your browser to the latest version
  • Changing browsers may help, for example starting to use Chrome
  • Updating the configuration in your browser to enable TLS1.2

Instructions to configure your browser: https://knowledge.geotrust.com/support/knowledge-base/index?page=content&id=INFO3299(external link)

Affected browsers that need an upgrade or alternative browser installed

Desktop

  • IE7 and below
  • Firefox 22 and below
  • Chrome 21 and below
  • Safari 6 and below for OS X 10.8 (Mountain Lion) and below

Mobile

  • Android 4.4 (KitKat) to 4.4.4
  • Chrome 22-37

Affected browsers that can be configured to use TLS1.2

Desktop

  • IE8, IE9, IE10
  • Firefox 23-26
  • Chrome 22-37

Mobile

  • Android 4.4 (KitKat) to 4.4.4
  • Chrome 22-37