View, amend or withdraw your claims

Claims can only be amended or withdrawn using the original logon under which it was registered.
 

Viewing your claims

1. Select the Logon option in the top right hand corner of the screen.
2. Enter your User Name and Password.
3. Select the red Online Services tab from the top middle of your screen.
4. Select List Claims. A search box will appear.
5. Enter your search criteria and select one of the three radio buttons to indicate if you are searching for claims made by you, your branch or organisation.
6. A summary of your claims and their current status is displayed.
7. Select the Claim type hyperlink to view the full details of your claim | From here you can amend or withdraw your claims.

Amending your claims

1. Follow the instructions above on viewing you claims.
2. From step 7 | This screen will allow you amend parts of your claim.
3. Make this change then select the red save option.

Withdrawing a claim

1. Follow the instructions above on viewing you claims, steps 1- 7.
2. From step 7 you are able to withdraw your claim.
3. Select the red withdraw button near to top of the screen.
4. Enter the reason for withdrawal in the box that appears and select the submit button.